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IT Support Analyst 8300 Maryland Ave, Saint Louis , MO

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We seek someone who’s passionate about delivering technical solutions while providing the highest level of customer service to join our IT team.

We are Caleres, a global footwear company with brands that fit people’s lives. We are ferocious about fit and living our mission of inspiring people to feel good…feet first.

We seek people who:
•	Deliver innovative solutions to technical and business problems, ensuring effective customer service and swift issue resolution 
•	Continually improve programs and processes using ITIL best practices, ensuring efficient execution of all production enterprise systems
•	Monitor resource consumption to rebalance jobs and ensure efficient use of available resources
•	Analyze production systems and application changes, providing ongoing impact assessment on data integrity issues 
•	Collaborate with application developers to create Tidal and Robot Scheduler job scripts and implement scheduled changes
•	Maintain a high-quality data processing environment through effective compliance and adherence to production job, system and server standards

We seek people with these qualifications:
•	Bachelor’s degree in Information Systems or related field
•	3-5 years experience in technical roles preferred
•	Solutions-driven with a strong focus on customer service
•	Accountable, resourceful and able to efficiently manage multiple competing demands
•	Excellent communication and collaboration skills

But most of all, we seek people who share our values and our ferocity for fit.

People passionate about their work. People who hold themselves and others accountable. People who think a $2.6 billion company should be as creative as a start-up. People driven by an insatiable curiosity. People who care about being the best, among the best. 


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