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Specialist, B2B eCommerce 8300 Maryland Avenue, St. Louis , Missouri


What We Do – Accountabilities

  • Run the B2B eCommerce platform for the Caleres Brand Portfolio.
  • Act as an advocate for the B2B eCommerce platform.
  • Identify B2B eCommerce technology and process improvements to optimize and streamline operational excellence and program expansion.

Essential Functions

  • Administer the B2B eCommerce platform (platform health, user management, retailer feed configuration, new functionality implementation).
  • Onboard, train and liaise with Sales teams and customers (retailers) on B2B eCommerce platform-related topics.
  • Collaborate with Information Technology on data feed development and troubleshooting.
  • Review and circulate B2B eCommerce platform performance metrics (develop KPI’s, build reports/dashboards).
  • Communicate B2B eCommerce platform program updates to stakeholders at different levels of the organization.
  • Engage B2B eCommerce platform vendor in roadmap discussions, defect prioritization, testing, and resolution.
  • Maintain clear documentation.

Preferred Qualifications & Education

  • 1-2 years related professional experience.
  • Bachelor’s degree preferred (Computer Science, Information Technology, Math, Statistics, Economics or Business major preferred).
  • Proactive problem solver, with a high level of independence and productivity.
  • Effective communication skills including active listening, open communication, and conflict resolution.
  • Excellent computer skills (advanced Microsoft Excel required; Microsoft Power BI preferred).
  • Programming experience with SQL and R or Python preferred.
  • Balances analytical skills, detail orientation, and decision-making skills.
  • Comfortable adapting to frequent changes in activities and daily goals.
  • Experience at a multi-channel retail company preferred; wholesale experience preferred.
  • Experience with B2B eCommerce or product information management systems (PIM) preferred.

EOE/M/F/Vet/Disabled

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